NetSuite Support & Consulting | Aminian Business Services, Inc.

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NetSuite Support

A successful adoption by all users requires an on-going effort to assist your team with technical support and problem resolution. Aminian Business Services offers a host of support options that meet the needs of virtually every organization. These solutions range from live phone support, to email support, to online case submission customized for your specific business environment.

When you have questions or need assistance with your NetSuite business software application, our support team is at your service. We know how important customer support is to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively. Aminian Business Services provides customer support through several different options.

Unlimited Phone Support

With this plan, users are provided a toll-free number to call us with their support questions. Our support representative will provide live assistance, as needed. A case record will be created for your account which can be accessed and updated online.

Email Case Capture

With this plan, users will submit their questions via email to support@aminian.com which automatically creates a case record for your account. A support representative will review the case and provide assistance via return email or a phone call. These cases are recorded and can be accessed and updated online.

Online Case Submission

Users submit their questions via an online form accessed through our website www.aminian.biz. An online case will be created for your account, and a support representative will review the case and provide assistance via return email or a phone call. These cases are recorded and can be accessed and updated online.

Pay-As-You-Go Support

Instead of having a monthly or yearly commitment, this plan allows users to contact us (Phone, email, or online) on a per-incidence basis.

Support Services

•	Unlimited Phone Support
•	Email Case Capture
•	Online Case Submission
•	Pay-As-You-Go Support